Dental Care Survey

Healthwatch Staffordshire are the independent local champion for health and social care services in Staffordshire. Part of our role is to understand the experiences of people who are using the services and to give people an opportunity to speak up and have their voices heard. On this occasion we would like to find out about your experiences of accessing and using dental services during the coronavirus pandemic.                                                                                                                                  

This survey is for people who have used or tried to use any type of dental services after 25 March 2020, the date when routine dental services were forced to stop due to Covid-19. We have already been hearing from patients who have told us about issues in accessing dental services and getting treatment. We are keen to understand more about your experiences of using dental services after they were affected by the coronavirus (Covid-19).

Earlier this summer NHS England said that “From 20 July 2020 we expect that all dental practices should have been able to mobilise for face to face interventions. However, it is recognised that capacity is constrained and that it may not be possible to return to the same levels of activity seen pre-Covid. But it is expected that practices should be making all possible, proactive efforts to be delivering as comprehensive a service as possible.”

This survey will help to find out about your experiences. Your feedback is anonymous. Your information is important, and we must ensure that it is used appropriately, secured safely and it not passed on to other organisations without your permission.

We will use your anonymous information with that from other people to write a report that is shared with health and social care commissioners and service providers, such as NHS England, Clinical Commissioning Groups, NHS Trusts and Local Authorities. It will also be published on the Healthwatch Staffordshire Website

 If you agree to participate in this survey, please tick the box below. Our complete privacy statement is at the end of the survey that clearly states how your information will be used by us, please do read it.
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